Privacy Policy

We take the privacy of your personal information very seriously. In this privacy policy we wish to inform you about which personal information we use and why we use it.


Responsible for the retention and processing of your personal data is:

foil direct GmbH
Am Pferdemarkt 7
D-30853 Langenhagen

If you wish to object to the retention or processing of your personal data by foil direct GmbH, Am Pferdemarkt 7, D-30853 Langenhagen (hereafter foil direct), you can do so per e-mail, Fax or by post using the following contact information:

foil direct GmbH
Am Pferdemarkt 7
D-30853 Langenhagen
Fax +49 (0)511 672998

 Of course you can demand insight to your personal data held by us.

Retention, processing and usage of personal data

When retaining, processing or using your personal data we on do so in accordancce with the Bundesdatenschutzgesetz and the Telemediengesetzes (applicable German data protection legislation).

Personal data

Personal data means any information relating to an identified or identifiable natural person such as the name, telephone number, and all information you give us in your customer account.

Customer account

We only supply customers who register a password protected account with us. The data processing occurs in accordance with the with Art. 6 (1) lit. a DSGVO and with your consent. You are are obliged not to reveal your log-in deatails to another person or party. We can’t take over any responsibilty for the abuse of your customer account unless we are specifically responsible for the abuse.

Purpose of data processing and usage of personal data

We process and retain personal data in accordance to the Art. 6 (1) lit. b DSGVO to be able to process your queries and orders including their payment as well as checking credit worthiness (if applicable) and for our own advertising purposes and to be able to process queries connected to your orders, payments and warranties (if applicable). All data given to our service providers such as carriers is only allowed to be used in connection with the fulfillment of your questions, orders and payments.

Right of disclosure and deletion of personal data

You have the right (according to the Art. 15 - 20 DSGVO), of disclosure of your retained personal data as well as the right of correction, suspension, deletion or transferral of data. The deletion of your personal data will occur if you have successfully demanded the rightful deletion or if the data is no more needed to fulfill it’s original purpose, provided that no legal reasons prohibit the deletion. Please use the following contact information: foil direct GmbH, Am Pferdemarkt 7, 30853 Langenhagen, e-mail

Right of objection

You can, at any time, object to the processing of personal data according to the Art. 21 (1) DSGVO and the Art. 21 (3) DSGVO processing of personal data for advertising per direct mailing.

Credit worthiness

In the case of ordering per invoice (which requires a credit account with foil direct), we will supply the following credit checking company with your first name(s), surname(s), company name and address: Creditreform Hannover-Celle Bissel KG, Hans-Böckler-Allee 26, D-30173 Hannover.


Our website uses cookies. Cookies are small text files which help to make the website more efficient and user freindly. Most of the cookies are used for technical reasons such as session cookies and cookies necesary for controlling cacheing functions and will be deleted within 24 hours. You can control the use of cookies, such as deaktivation, in your web browser however doing so will prevent the website from working properly.

Third party services and content

The foil direct website also contains third party services such as google fonts and YouTube videos as well as technical data sheets and pictures from other websites. Your browser will pass this information on to the third party service providers when using the services and viewing their data.


Our website saves log files which contain basic information such as the type of browser you use, your IP-adress, computer host name and the time of the server request. This data will be automatically deleted after 14 days and is used to analyse possible abuse of the website.


During the time you are logged in to our website (session), your user name, client-IP and time you logged in are saved. This is to help us to prevent abuse of the website. The data will be deleted when you log-out.

Secure connection

When visiting our website your data will be peotected by the Secure Socket Layer (SSL), encryption system. This can be recignised by the https:// and green lock symbol in the address area oft he browser.

Right of complaint

You have the right of complaint with the official data protection body. The following government body is responsible for the foil direct GmbH:

Landesbeauftragte für den Datenschutz Niedersachsen
Prinzenstraße 5
D-30159 Hannover
Phone (0511) 120-4500
Fax (0511) 120-4599

Changes in policy

We hold the right to change our privacy policy for example when there are changes in law or actual circumstances.

May 2018